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October 7, 2003 - Tuesday

 Be Prepared To Be Highly Motivated

Oh good Lord. Our Customer Support Department is running amok and has declared this week to be “Customer Service Week.” Which apparently means annoying the fuck out of me.

The office is festooned with balloons (one obnoxious display is right next to my cube — I think I’ll pop a few before the day is over) and my Inbox is overflowing with emails about how fabulous we all are, how fabulous the celebration is going to be, and how fabulous it is to be fabulous.

Ack.

Via email, this is today’s agenda for the Customer Service Week bullshit:

We’re off to an excellent start! We hope that everyone enjoyed the kick-off breakfast, decorations, and festivities. This was only the first day of the weeklong celebration of (Company Name) excellence!

(Company Name)’s celebration of National Customer Service Week truly emphasizes the exemplary teamwork and effort each department delivers to our customers on a daily basis. (Company Name) is truly an organization that consistently exhibits the qualities of this year?s theme, “Partners in Service”.

We hope that this week?s events displays the admiration that we have, not only for Customer Service & Support, but for each department that assists in delivering knock-your-socks-off service to all of our internal and external customers.

Also, a very big THANK YOU to (Executive #1) and (Executive #2) for their kind and motivating words that really punctuated our kick-off of National Customer Service Week!

(My Department) and Data Conversion were honored for their outstanding contributions to (Company Name).

AGENDA HIGHLIGHTS

Customer Service

Events for Tuesday, October 7, 2003
Tuesday, October 7, 2003:

Throughout the Day: It?s MOTIVATION DAY! Be prepared to be highly motivated as we celebrate our energy-filled company and departments! Positive energy is infectious and displays our enthusiasm to our customers.

Also, look forward to some motivational quotes to brighten your day.

In addition, Tuesday is also DESSERT Day! There will be desserts available in Customer Service throughout the day. Feel free to bring in your favorite cookies, donuts, cakes, pies, pastries, and candy to add to the sugar-filled festival!

Department Recognition: Customer Support will be recognizing Development/Trauma/DBA Special Projects & QA. Expect a visit from our motivated customer support staff to recognizing the importance of this department!

Special notes:
Have you guessed ?who?s-who? in Customer Support?s Baby Picture game yet? Visit the ?main isle? of Customer Support!

This week looks like an excellent time to use any and all vacation time I have saved up.


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